Question 1

Can I Return My Order and/or Get A Refund?

Accepted Answer

Please see the Refund Policy page.

Question 2

From Where Do Your Mugs Ship?

Accepted Answer

The final production/printing is done through a trusted USA production partner in Charlotte, NC utilizing USA workers.

Question 3

What is The Color Accuracy?

Accepted Answer

Please be aware that every monitor is calibrated differently, resulting in slight variations from what appears on your screen, between different screens and other devices, and the printed color upon the final printed mug. Most commonly, the final print can sometimes appear slightly muted in color as computer or device monitors/screens by default appear more vibrant. Mug Life is not responsible for these variations.

Question 4

What is the Cutoff Date for Christmas Delivery?

Accepted Answer

Sooner is always better! Shipping delivery estimates are approximations of when your order will arrive and are not guaranteed by the delivery services. Mug Life is not responsible for delivery delays.

Question 5

Can I Send it as a Gift?

Accepted Answer

Absolutely! Just make sure you double-check, no, TRIPLE-CHECK the Name and Delivery address to whom you wish to send it. We are not responsible for packages that get sent to the Wrong Address or Lost in Transit.

FREQUENTLY ASKED QUESTIONS